Common Questions

The study abroad services are created by the professional overseas team of SINCERE based on the big data of 200,000 overseas students and decades of overseas study and living experience. It is a one-stop and cost-effective study abroad program that is refined from the three dimensions of study, life, and future development. SINCERE has a total of 107 overseas study services, aiming to provide convenient, professional and efficient services for international students to adapt to the new social environment and education system as soon as possible when they first arrive overseas.

SINCERE is a US-based company. We have many excellent overseas representatives and managers who have outstanding professional knowledge and rich overseas study experiences. We break the barriers of the time difference and cultural differences between China and the United States. Besides, during the study abroad, SINCERE provides service packages in various ways and multiple service cycles. Students and parents can choose their specific service package according to their conditions and needs.

At present, other post-study services on the market are disordered. Students and parents often spend a lot of time and energy choosing a certain overseas study service company. However, most of them provide only one aspect of studying abroad. The service contents are fragmented and the service cycle is broken. The service standards are ambiguous and the charges are chaotic. Once problems such as service quality occur, the consumer’s rights are not protected. SINCERE gathers the strengths of others and uses overseas study as long-term planning and investment to analyze, summarize, and provide a one-stop, comprehensive, customized overseas study services with tracking, and developing reasonable charges and service standards. We protect consumer’s rights.

SINCERE quotes the US higher education evaluation system and combines with the Chinese education system to provide a comprehensive and objective evaluation for Chinese students studying abroad. At the same time, we issue a comprehensive evaluation report based on the experience of overseas experts. We also provide a variety of overseas study scientific management methods for students and parents who study abroad for the first time, such as living expenses report, overseas college tuition management and study abroad exam management, etc. We make studying abroad not only an ex parte consumption, but an all-round investment to cultivate future elites.

SINCERE is a service for all students studying abroad. The life representative is mainly responsible for overseas companion services such as overseas life, mental health, and emergency response so that parents living thousands of miles can be more assured of the lives of their children. The academic representative is mainly responsible for future academic planning services such as GPA enhancement and tracking, further studies, and job promotion.

SINCERE is matching different levels and quantity representatives to every single student based on the service package. The representative accompanies the student 24 hours and 7 days to thoroughly understand the life and study status of the student, find problems in time, and provide effective solutions, and track program processes and results.

SINCERE does not only solve the problem for international students but more important to provide an efficient and scientific overseas study planning and investment concept for students and parents. We break the inherent concept of overseas study consumption and establish a more reasonable and effective overseas study investment concept. SINCERE makes the overseas study is not just a diploma, but also rich experience in life, a breakthrough in competitiveness, and becoming a true elite of studying abroad.

The student who has chronically participated in the SINCERE program not only has a long-term orientation and logical thinking skills, but also has academic and professional backgrounds that are not available to other students of the same period.

Before purchasing the SINCERE packages, you can make your package through our official website. If you have any further questions, please contact our customer service representative. The customer service representative will integrate the student's situation, academic progress, and plan, and parents' expectations and demands to build a package for your own.

The Sincere Package is mainly targeted to students who are studying abroad for the first time. They want to have a safe and reliable experience in the United States.

Each of the services in the SINCERE package can be purchased separately. Our professional team provides students with safe and guaranteed services, making studying abroad more convenient and parents assured. However, we highly recommend that you purchase the SINCERE package for your child, which saves the tedious process of multiple separate purchases of single services, unnecessary derivation costs, and reducing the consultation time before multiple separate purchases, and avoiding the trial and error costs for single services.

We recommend that you purchase the Sincere package after receiving and confirming the admission letter from your dream university or college.

The Sincere package is a one-stop, full-service product, which contains 21 essential services for college Freshmen. If you choose not to study abroad because of the denial of the Visa interview for the destination country, SINCERE provides a conditional refund. If there is a major mistake occurred during the service period and most of the services have not used, the refund will be made according to the refund policy. If one or more services have not used due to personal reasons, the refund is not available.

The Sincere Package includes 21 essential services, with a service period of 6 months, covering the full timeline service of international students from preparation until the first semester of college.

The headquarter of SINCERE is located in Raleigh, North Carolina, USA, with offices in Beijing, Shanghai, Wuhan and other major cities in China, as well as in many other countries, equipped with high-quality customer service representatives and overseas coaches. The information and services are synchronized in time.
The SINCERE representatives create a schedule before going abroad, including student information, school information, and service processes, according to the student's schedule and the university arrangements, so that students can clearly understand service content and process. The representative accompanies students through the most confused, confusing and error-prone path of studying abroad and solve the most difficult problems.

The Sincere package was formulated by integrating the experiences and lessons of many overseas students and selecting and summarizing them by professional overseas experts.

SINCERE experts said that even if you have traveled to the United States many times, there is still a big difference between real living and studying, and most of the overseas travel is with groups or with parents and friends. Even if there are problems, students are rarely needed to face and deal with it directly. Also, the duration of traveling abroad is much shorter than the study abroad, which is as short as 2 years, as long as 4 years or even more, all of which require students to deal with it individually, and the requirements for all aspects of students are all great and irresponsible challenges. Studying abroad is not just as simple as finding a place to sleep and eat abroad. Students often face tedious overseas life issues, unavoidable language and cultural differences, and heavy academic pressures. If you spend too much time and devoting energy and solving trivial matters in life, it easily affects students' academic progress and performances. In particular, foreign laws and regulations are mostly different from domestic ones. Students are likely to accidentally encounter legal issues or discrimination issues. These are often blind spots for Chinese international students. The emergence of the Sincere package can greatly resolve the above problems, allowing students to walk through the most confusing section of the early days of study abroad with greater peace of mind.

In the case of on-site purchases, the first step is to communicate face to face with the pre-sale service representative. The second step is to confirm the service period, contents of the Sincere package and contract terms. The third step is to sign the service contract with the salesperson and the last step is to pay the service fee.
In the case of online purchases, the first step is to confirm the service period, contents of the Sincere package and contract terms according to the service product page of the SINCERE official website. The second step is to sign and pay the fees on the purchase page of the SINCERE official website.

When purchasing on-site, it is required to provide the discount code to the salesperson before signing the contract, and the salesperson will make the final service price adjustment based on the discount code.
When purchasing online, clients only need to type in the discount code on the payment page. The website will automatically adjust the final service price. If more than one discount code is typed, the system will automatically select a more favorable discount code. Please note that each discount code can only be used once.

The Modular package is for all students who study abroad, who have great demands for some specific services in the VIP package, or has high requirements for the quality of studying abroad, goals for the future or the parents are not assured of children. The Modular package is also for those parents cannot accompany students to go overseas all the time.

The Modular package is completely different from the Sincere package. The services of the modular package do not only cover the services already in the Sincere package. It is more in-depth and later butler services, which are richer in content and wider in scope. The biggest difference between them is that you can choose the services according to your conditions and demands, and have a stronger exclusive experience.

The Modular package is more about providing some VIP services for students and parents. It only covers a small part of the VIP package, and the biggest difference is that we have equipped two VIP representatives for one student with the VIP package, and those two representatives escort all aspects of academic background, professional background, advanced education, life adaptation, and mental health. The VIP representatives spend the maximum time, resources, professional teams, philosophy, the procedure to the VIP student. The performances of the VIP package brought to students are also outstanding among the three services.

There is no limit time to purchase the Modular package, and you can unsubscribe at any time. We highly recommend that if you are using the Sincere package, you can subscribe to the Modular package at any time during the Sincere package. We suggest the student who does not use the Sincere package to start your Modular package as soon as possible.

For on-site purchases, the first step is to communicate with the salesperson face to face to fully understand the Modular package. The second step is to confirm the contents of the package, service periods and contract terms. The third step is to sign the service contract with the salesperson. The last step is to make a down payment and set up the monthly subscription payment method for the Modular package. There are four on-site payment methods: Credit card, Debit Card, We Chat / Ali-pay transfer. The Modular package only provides monthly subscribed payments.
For online purchases, the first step is to communicate with the salesperson online or phone. The second step is to confirm the contents, service period and contract terms of the Modular package. The third step is to build your own package on the purchase page of the SINCERE official website. The fourth step is to sign a service contract online. The last step is to make a down payment and set up a monthly subscription payment method. There are three methods of online payment: Debit Card, Credit Card, We Chat / Ali-pay. The Modular package only provides monthly subscribed payments.

The Modular package provides students and parents with specific needs with flexible payment, variable service combinations, flexible service models, and service periods.

Facing many overseas students and parents, SINCERE overseas education experts have strong student management experience. Our core management model is to become close friends with students and the bridge of communication between students and parents, so they can understand each other smoothly.

The service period of the Modular package is a flexible and monthly subscription. Our customers usually build their own package by 6 months, 12 months, or 24 months which we recommend.

SINCERE education experts fully understand the psychology and needs of Chinese parents. The core concept of the Modular package is to accompany students, to become their close friends, and to solve overseas difficult problems in time. We highly recommend the family with concerns about the overseas study to purchase the Modular package to comprehensive understand students' overseas living situation and academic performance without time difference.

The living representative mainly solves the overseas life problems, psychological problems, and living expenses management, etc.. The academic representative mainly tracks the study abroad study progress, academic performance and examination week management. Both of them provide a double guarantee for overseas students to study abroad.

The VIP Package is targeted to the high-end elite family, especially students from new era elite families with high requirements and strict standards. The new era elite families are adhering to the "quality of life first", and plan their children's study abroad programs more than ten years in advance so that children can enjoy first-class educational resources, keep up with the fast-paced social rhythm, and prevent themselves and their descendants from falling behind. The current VIP customers are mainly parents who have high expectations for their children's future and are willing to make the immaterial investment in their children's various elite education.

The VIP Package has the most comprehensive services, and high-quality service representatives comparing other packages. We have provided more and better elite experts and thousands of unique overseas resources for VIP students and parents. One VIP student matches with two VIP representatives, comprehensively managing and enhancing students' academic performances, professional background, advanced education, life adaptation and social skills.

There is no time limit for purchasing the VIP Package. However, students are required to pass the consultation and evaluation by the VIP expert before purchasing, and it usually takes 3-4 weeks to complete the structure of the package customization. Therefore, we recommend that if you are using the Sincere package, it is recommended to start consultation and evaluation for the VIP package 2-3 months before the end of the Sincere package. If you are using the Modular package, it is recommended to start consultation and evaluation for the VIP package 2 months before the end of the Modular package. If you do not have any SINCERE services, it is recommended to start your consultation and evaluation for the VIP package as soon as possible.

The shortest service period for the VIP package is 12 months. The specific length of the period is determined by the evaluation report.

If you have personal needs other than any of the service package, it is recommended that you communicate with our salesperson before purchasing the VIP Package. Our salesperson will add to the service content according to your situation and needs.

The VIP Package covers a total of 107 services. Before you purchase, please communicate with our salesperson face to face or online video. Our salesperson and experts will make a comprehensive evaluation based on the student's situation, academic situation, and future expectations. The SINCERE expert will develop an exclusive VIP package plan. Students and parents can modify the package content and finally form a feasible and suitable VIP package.

The VIP package is a long-term continuous overseas study plan and service. It does not bring short-term results to students. According to the past four years of VIP customers' service progress and evaluation reports, they have received more than just a diploma, as well as the enhancement of the logical thinking, teamwork, background promotion and comprehensive strength brought by the VIP package.

The VIP package cycle starts for 12 months. The length of the specific period needs to be determined according to the evaluation report. If students are currently in their junior or senior year, they can join our VIP package.

The VIP package is equipped with two VIP representatives for each VIP student, which comprehensively guarantees and synchronizes the overseas study life and academic progress. The purpose is to make parents living in China more at ease. Our VIP representatives follow up the overseas life and student situation of VIP students throughout the entire process. Even if parents are too busy working to take care of the students, they can get the authentic and objective study abroad report on time.

To ensure the quality of our VIP package, we will conduct interviews among many registered students every year and select the 50 most suitable students according to the evaluation.

The VIP package is a long-term continuous overseas study plan and service. It does not bring short-term results to students. According to the past four years of VIP customers' service progress and evaluation reports, they have received more than just a diploma, as well as the enhancement of the logical thinking, teamwork, background promotion and comprehensive strength brought by the VIP package.

With the increase of domestic per capita income, more and more parents choose to send their children abroad for further study, resulting in fierce competition among international students and more challenges. Overseas returnees are no longer popular 20 or even 10 years ago. The VIP package makes studying abroad not only a one-way consumption or a diploma, but a comprehensive high return on investment and overseas comprehensive strength improvement.

The SINCERE internship program is suitable for students studying in the United States who need a pre-graduate internship.

The SINCERE career program is suitable for students who are graduating or have graduated who want to work in the United States.

Our monthly subscription service will push career notifications to students who have needs for internships or jobs in the majors until they get the job offer they want.

SINCERE will conduct an internship/pre-employment assessment for each student after subscribe to the internship or career program. If the assessment is not passed, SINCERE will provide a conditional refund.

Passing the internship/pre-employment assessment does not mean that you will get an internship/job offer. You also need to pass the training of resume optimization, LinkedIn account optimization, interview training, and other training, and also the interview of the company to get the offer.

Students of our internship programs usually receive internship offers within 3 months after completing and passing the internship assessment and training.

Students of our internship programs usually receive internship offers within 6 months after completing and passing the internship assessment and training.

SINCERE is a company located in the United States. We have more convenient and extensive local resources than other job search companies. Moreover, SINCERE internship/career programs are monthly subscription services, which can be canceled at any time, with guaranteed consumption, transparent processes throughout, high-end customization, and long-term tracking.

The SINCERE career program is a monthly subscription service, and students can cancel the subscription at any time.

The SINCERE internship program is suitable for students studying in the United States who need a pre-graduate internship.

The SINCERE career program is suitable for students who are graduating or have graduated who want to work in the United States.

Our monthly subscription service will push career notifications to students who have needs for internships or jobs in the majors until they get the job offer they want.

SINCERE will conduct an internship/pre-employment assessment for each student after subscribe to the internship or career program. If the assessment is not passed, SINCERE will provide a conditional refund.

Passing the internship/pre-employment assessment does not mean that you will get an internship/job offer. You also need to pass the training of resume optimization, LinkedIn account optimization, interview training, and other training, and also the interview of the company to get the offer.

Students of our internship programs usually receive internship offers within 3 months after completing and passing the internship assessment and training.

Students of our internship programs usually receive internship offers within 6 months after completing and passing the internship assessment and training.

SINCERE is a company located in the United States. We have more convenient and extensive local resources than other job search companies. Moreover, SINCERE internship/career programs are monthly subscription services, which can be canceled at any time, with guaranteed consumption, transparent processes throughout, high-end customization, and long-term tracking.

The SINCERE career program is a monthly subscription service, and students can cancel the subscription at any time.

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